Manage your subscription

Everything about your subscription lives on Your Plan.

What the page shows

• Whether you're on the Premium Plan or the Free Plan.
• Usage meters - translations this month, and your totals for decks, cards, tables, texts and notebooks. On Premium these show unlimited access.
• Subscription Details - your price and next billing date.

Managing billing

Manage Subscription opens the Stripe billing portal, where you can:

• Update your payment method
• Change between monthly and annual billing
• Download invoices and receipts
• Cancel your subscription

Billing is handled entirely by Stripe, so Yalango never sees or stores your card details. Receipts and invoices are emailed to you by our payment provider.

Cancelling

Cancel in the billing portal. You keep Premium until the end of the period you've already paid for - the page will say that your subscription is cancelled and stays active until the end of the current period - and then move to the free plan.

What happens to your content afterwards

Nothing is deleted. Your decks, cards, tables, texts, notebooks and PDFs all stay exactly as they are, and you can keep studying them.

The free plan's limits apply to new creation only. So if you have 15,000 cards when your subscription ends, you keep all 15,000 - you just can't add more until you're back under 10,000 or resubscribe.

Two things do stop:

• New text-to-speech audio isn't generated, though audio already generated stays and still plays.
• The Audio game and new image and PDF blocks become unavailable.

Billing problems

For a failed payment, a refund question, or anything the portal can't resolve, email hello@yalango.com with the email address on your account.